Home Freshers Tata Consultancy Services TCS Hiring Webchat | Associates |

Tata Consultancy Services TCS Hiring Webchat | Associates |

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Tata Consultancy Services TCS Recruitment 2024 (Private Job UpdateWork From Home/Office) for Various customer service agent (international voice and webchat) and service desk associate posts. All legible and interested candidates can apply on or before (31-03-2024). Further information about the Tata Consultancy Services TCS recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

organizationTata Consultancy Services TCS
Post NameWebchat | Associates |
Salary4-8 LPA
ExperienceFreshers/Experiences
Batch2015-2024
Job LocationMultiple Locations
QualificationsAny Bachelor /Masters
   Bachelor’s degree
·       Proficient in relevant computer applications and systems
·       0.9 Months-5 years of experience in a call center environment

·       Knowledge of customer service practices and principles

·       Professional phone etique tte

·       Exceptional listening and conflict resolution skills

·       Excellent data entry and typing skills

·       Superior listening, verbal, and written communication skills

·       Ability to handle stressful situation appropriately

·       Willingness to co-operate with others and work to team and business goals

Customer Service Agent Job Responsibilities and Duties:

·       Answer incoming calls, respond to emails and chats

·       Explain company’s features, products, and services

·       Make billing adjustments in accordance with company policies

·       Assist customers with service or feature modifications on account 

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