Home Freshers HCL Hiring for Email Support Process Associates

HCL Hiring for Email Support Process Associates

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HCL Recruitment 2024 (Private Job Update) for Various email support process associate posts. All eligible and interested candidates can apply on or before (16-02-2024). Further information about the HCL recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about this post is mentioned in details below.

organizationHCL
Post NameEmail Support Process Associates
Salary4-8 LPA
ExperienceFreshers/Experiences
Batch2015-2024
Job Location Gurgaon, India
QualificationsAny Graduates/Masters

Must have:-

* Excellent Spoken & Written English

Skill set Required

*Excellent English Written Communication Skills.

*Strong E-Mail Writing Skills with a focus on Customer Service.

*Solving Customer Queries Via E-Mail.

*Order Management experience is preferred.

HCL Hiring Job Description –

  • As an Order Management Specialist, you will be responsible for processing simple to complex orders and handling inquiries from the client with high accuracy and efficiency.
  • You will use deductive reasoning to make sound business decisions.
  • You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
  • You will multi-task in between tools in maintaining client databases, validating order information, and verifying payment terms with high attention to detail and a sense of urgency
  • You will ensure compliance with all company and business policies, administer all open sales orders, and ensure appropriate order flow.
  • You will own and manage the internal order-to-cash processes for multiple products to ensure they comply with organizational policies.
  • You will learn and process all products offered in the logo.

HCL Hiring Key Skills

  • Team-oriented/team player
  • Situational/contextual awareness with the ability to understand the impacts of one’s work.
  • Excellent critical and analytical thinking abilities
  • High attention to detail, and a high level of professionalism
  • Proactive, self-motivated, self-starter, minimal supervision
  • Excellent analytical skills and strong decision-making skills committed to resolution and compliance
  • Strong organizational, time, and workflow management skills

HCL Hiring Interview Rounds

  • HR Screening,
  • Written Test related to Case Studies / Emails
  • Operations /Client Interview

Age – For this recruitment, the candidate’s age must be at least 18 years. Candidates aged less than eighteen years cannot apply for this recruitment.

Selection Method – For Walmart recruitment, the candidate will be selected based on shortlisting/ assessment tests and virtual/ telephonic interviews. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via a registered mobile number or email ID.

HCL Hiring Important Links

APPLY NOWApply here


HR- Shikha Tanwar
Contact Number -7678561318


Interested candidates can share profiles at [email protected] with below-required details –


Total Experience / Fresher –
ECTC –
Can join immediately –
Comfortable with 24*7 shift –

Important Information – Beware of fraudsters/scams as there are no charges/fees for private/MNC job vacancies. Suppose someone asks you for money or asks for money to choose your company, consider it a scam.

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