Home Freshers Flexera Hiring Freshers for High-Paying Tech Support Role (Apply ASAP)

Flexera Hiring Freshers for High-Paying Tech Support Role (Apply ASAP)

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Flexera Careers 2023 hiring freshers for a Technical Support Engineer. This comprehensive beginner’s guide will walk you through everything you need to know, from the recruitment off campus drive process to the required skills, responsibilities and selection process. Discover what it takes to land a rewarding role developing solutions on Flexera industry leading platforms

About Flexera

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

Flexera Recruitment

Job Role: Technical Support Engineer

Qualification: Bachelor’s degree in computer science

Batch: Recent Batches

Experience: Freshers (0-1 Years)

Salary: ₹ 11.7 LPA (Via AmbitionBox)

Job Location: Bangalore

Responsibilities

  • Provide exceptional technical support to customers and partners via email, phone, and screen-shares.
  • Respond with professional updates to customers via the support system within agreed Service Level Agreements (SLAs).
  • Troubleshoot complex issues and provide timely resolution.
  • Create, maintain, publish articles for Flexera’s Knowledge Base.
  • Communicate effectively with Product Management and Engineering regarding defects and enhancement requests.
  • Able to work hours that align with Flexera’s global customer base (APAC, EMEA, North America).

Requirements

  • Passionate customer orientation and dedication.
  • Strong analytical and problem-solving skills.  Possesses intellectual curiosity. Eagerness to learn new technologies/skills.
  • Solid interpersonal skills. Excellent verbal, written, and listening communication skills with English. Applies a communication strategy that is appropriate and effective for the situation, or context and target audience. Successfully conveys and receives intended messages while maintaining relationships.
  • Ability to handle multiple activities and prioritize activities based on customer Service Level Agreements (SLAs), while maintaining a sense of urgency to provide a positive customer experience.
  • Creates and pursues goals that contribute to company success, holds self and others accountable to deliver results.
  • Adapts and responds to the changing environment and to create opportunities for positive change. Works to understand and support the needs of others.
  • Works collaboratively within diverse teams and across the organization to achieve goals. Includes the desire and ability to understand and respond effectively to other people with diverse views. Puts best interest of team ahead of self.
  • Takes responsibility for individual, team, organizational and customer success. Manages time, goals, and priorities to continuously improve and add value.
  • Ability to handle multiple activities and prioritize activities based on customer Service Level Agreements (SLAs), while maintaining a sense of urgency to provide a positive customer experience.
  • Comfort in a fast-paced environment where team success is encouraged.
  • Experience with Windows and Unix/Linux operating systems, Oracle and MS SQL Server databases, SQL queries, and networking
  • Basic programming and scripting knowledge e.g., PowerShell

Preferred

  • Experience with IIS, Browser/Dev Tools, API, and REST calls
  • Experience with Database skills – writing SQL queries.
  • Understanding of Authentication technology and services (OAuth, SSO, IDPs, SAML)

Education

  • Bachelor’s degree in computer science, information technology or related field

How to Apply For Flexera

If you are interested in the Flexera off campus drive 2023, here is the application process to follow:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, please create an account.
  4. After registration, log in and fill out the application form with all the required details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

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